Services & Facilities At Crowne Plaza Orlando Universal, you will find the service and amenities you'd expect from a leading Orlando hotel.

Prime location, excellent service and flexible meeting facilities...

You will enjoy the Crowne Plaza Orlando Universal hotel's prime location, minutes away from the area's major attractions. To help you make the most of your stay in Orlando, courtesy shuttles run to and from Universal Orlando, SeaWorld, Wet 'N Wild and Walt Disney World.

In addition, you’ll be pleased to discover that the Crowne Plaza is an Orlando hotel that is very much an entertainment destination in its own right. Relax with a cocktail next to our 2,400 square foot heated outdoor pool and whirlpool. Play a round of games in our video arcade and game room. Never miss a workout in our fitness center with state-of-the-art equipment with his and her locker rooms.

Whether it is a multi-lingual staff, town car service, valet laundry, and in-room massage our staff is dedicated to arranging for your needs. 

You will enjoy the following amenities during your stay:

• Banquet Facilities
• Exhibit Space
• Meeting Facilities
• Ballroom
• Business/Secretarial Services
• Business/Conference Center
• Restaurants
• Bar/Lounge
• Concierge
• Limo or Town Car service available
• Free Parking
• Valet Parking
  • Guests that valet vehicles will receive a 2-for-1 drink coupon to drive business into Chats and Aqua and complimentary bottled water
• Valet Laundry
• Currency Exchange
• Multilingual Staff (English, French, German, Portuguese and Spanish)
• ATM Cash machine
• Wake-up calls
• Room Service (limited hours)
• Laundry room
• Dry Cleaning Service
• Porter/Bellhop
• Gift Shop or Newsstand
• Whirlpool
• Outdoor Swimming Pool
• Spa Tub (based on room type)
• Fitness Facility
• Tour desk (Destination Universal)
• Rollaway Beds (upon request)
• Cribs available (upon request)
• Children 17 years and under stay free
• Game Room
• Express Check In/Out
• Elevators
• 24 hour Security
• Safety Deposit
• Turndown Service
• Compliementary Internet Access
  • Complimentary WiFi is now available in the Executive Lounge and Chats Lounge.  Guests will have access to the Executive Lounge  until 9 pm daily.  Access from Chats and adjacent areas will be available 24 hours.